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Educational Materials Download
Posted: Fri Nov 06, 2020 2:45 pm
by KF4OD
I have received an email notification that my request for educational materials has been approved but when I used the instructions provided I am advised
Authorization Required
This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.
Is the a waiting period before I am able to download the materials
Credentials not valide
Posted: Sat Nov 07, 2020 2:42 am
by F8GHE
Hi, I'm note able to download course materials because m'y credentials received by Email don't work.
Who can Help me ?
Regards Christian BARTHOD
Re: Educational Materials Download
Posted: Wed Nov 18, 2020 9:50 am
by jon
KF4OD wrote: ↑Fri Nov 06, 2020 2:45 pm
I have received an email notification that my request for educational materials has been approved but when I used the instructions provided I am advised
Authorization Required
This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn't understand how to supply the credentials required.
Is the a waiting period before I am able to download the materials
Hello Jim, as per our email exchanges, I believe you now have access. We had some early problems with the CAPTCHA checking rules being a bit Harsh. If others have problems there is a button in the process to raise a support ticket within the
https://www.sdrplay.com/help/ system
Best regards, Jon
Re: Credentials not valide
Posted: Wed Nov 18, 2020 9:57 am
by jon
F8GHE wrote: ↑Sat Nov 07, 2020 2:42 am
Hi, I'm note able to download course materials because m'y credentials received by Email don't work.
Who can Help me ?
Regards Christian BARTHOD
Hello Christian, as per the email sent by Peter on 11/11 we reset your password - I believe you now have access. We had some early problems with the CAPTCHA checking rules being a bit tough. If others have problems there is a button in the process to raise a support ticket within the
https://www.sdrplay.com/help/ system where it will be seen and acted upon, typically within 24 hours
Best regards, Jon